Pinpoint Engineering

The TL;DR from my session on AI and EngOps at AIDe...

This morning I had the opportunity to chat with software engineers and data scientists at the AI Dev World Conference on a topic I just happen to be v...

The TL;DR from my session on AI and EngOps at AIDevWorld

The TL;DR from my session on AI and EngOps at AIDe...

This morning I had the opportunity to chat with software engineers and data scientists at the AI Dev World Conference on a topic I just happen to be very passio...

How I learned to stop worrying and love automating...

Automating data science is hard, and we do a lot of it.

How we built our new Agent — a full-featured Go SD...

As part of our latest release, our Agent underwent a complete transformation in order to simplify the installation of integrations and processing of data to our...

Data Scientist Spotlight: Evan Lutins

Meet Evan. He’s one of our Data Scientists and an honorary developer here at Pinpoint. He’s currently a member of Team NaN, working on our issue and work foreca...

Using Next.js to build a live, embeddable develope...

Like many software engineers, I work with a team to build our application, but I also enjoy learning new languages and tools and collaborating with the broader ...

It’s time for a new developer experience

At Pinpoint, we’re all about helping developers work better, together. That starts with addressing the elephant in the room: to-date the developer experience ha...

Our 12 go-to Python libraries for data science

We use data science — machine learning, natural language processing, etc. in Pinpoint to correlate data from all the tools used to build software to unlock acti...

4 Tools in our SOC 2 Toolbox

As we began our SOC 2 journey, I started having nightmares of enormous spreadsheets and endless Jira tickets along with the constant monitoring of our systems a...

Two data science life hacks to improve your workfl...

Data science is fundamental to Pinpoint’s application. But, like most startups, we are still in the process of building out our data science architecture; how w...

Developer Spotlight: Andrew Kunzel, Director of Ba...

Meet Andrew. He’s our Director of Backend Engineering and is a member of Team Bolt ⚡️ who is currently working on building the Developer Dashboard and v2 of our...

Developer Spotlight: Michael Goode, Platform Opera...

Meet Mike. He’s a Platform Operations Engineer here a Pinpoint and member of Team Bolt ⚡️ . who is currently working on building our cloud infrastructure and ba...

Developer Spotlight: Matthew Congrove, Head of UI/...

As we ideate around the idea of a Developer Profile, we wanted to learn more about our team and about who they are as a developer — and a person to get a better...

What Should Replace the Stand-Up?

Introspectively, we’ve asked ourselves “Are our stand-ups too micromanage-y?” “Do they provide value to our squads?” “If we get rid of stand-ups, what would we ...

Pinpoint Community For All!

You may have noticed that things around our Pinpoint Community Slack channel are looking a little different — broader topics of discussion, channel names have c...

Radical Transparency for Engineering Teams

Transparency is fundamental to Pinpoint. This philosophy guides our product – teams work better together when they have visibility and open communication – and ...

Notes from a Product Manager: Running Better Agile...

Agile retrospectives are an opportunity for engineering teams to reflect on a project in order to identify what went well and areas of improvement. The goal is ...

Improving Pinpoint's Engineering Efficiency with F...

About 4 months ago as we entered this new normal, thanks to the pandemic which shall not be named, we asked ourselves how we could best position Pinpoint for su...

What 10 tech experts have to say about building so...

Satya Nadella said in Microsoft’s April earnings call that “we’ve seen two years of digital transformation in two months” since the onset of COVID-19. If softwa...

4 New Kubernetes Tools We’re Using to Build Our So...

Developers can get passionate when it comes to their toolkit because the tools they use can have a significant impact on their productivity and quality of work....

Pinpoint Book Club Reads: The Tyranny of Metrics

One of the most gratifying (and often frustrating) features of life in a software startup is the “everyone owns everything” philosophy. Borne of necessity as mu...

7 Metrics to Help Developers to Improve Their Prod...

As a Tech Lead on the application engineering team at Pinpoint, I work on front-end web products, including prototyping, developing new features, and architectu...

Building a Machine Learning Model to Forecast Cycl...

For engineering, the ability to accurately estimate how long an issue will take is crucial to properly setting expectations and delivering products on time. The...

Tailoring Data Models to Client Demands and Behavi...

At Pinpoint, we offer customers two types of data models for insights across our platform that leverage data science and machine learning.  Our team commonly us...

Remote Work — What Works for Our Engineering Team

Since Pinpoint was founded, a large percentage of our team has worked remotely. As many other companies now find themselves making an unplanned, rushed transiti...

Notes from a Product Manager: 6 Tips and Tools for...

Like most engineers, I love solving problems and optimizing for efficiency. Throughout my years on engineering, QA, and product teams, I’ve found that there’s o...

5 Meaningful Metrics for Engineering Managers

Engineering managers have the responsibility to set their engineers up for success. This success includes helping engineers be productive, efficient, effective,...

Building Data Science Applications with R: Takeawa...

One of our engineering goals this year at Pinpoint is to improve the entire team’s knowledge about the different methodologies and tools available for us to use...

A Startup's Journey to SOC 2 Certification

Pinpoint began looking into getting our  SOC 2 certification just over a year ago and now we are 99% complete with our first audit! . Getting our SOC 2 was fund...

Setting Engineering Goals for 2020

Creating goals and plans for an entire year can be challenging for a startup. Startups have smaller teams with intense focuses on weekly or daily cadences so tr...

Data, eh?: What I Learned As A Data Science Intern

I’m a creative, visually-oriented person, which is why I’m studying statistics with a focus on data visualization. When I saw an opportunity through the Univers...

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